More teams we work with

Community theaters. Rental houses. Podcast studios. Dance companies. Esports arenas.

If it carries audio and it broke, it has a place on the bench.

Cable bench with tools and connector bins
The four steps

Four steps. Always four.

Start a Repair

Pick the item, describe the problem, add photos or a recording. About two minutes on a phone.

Get It to Us

Ship it, request a Box Kit, schedule a pickup, or bring it in by appointment.

Review + Approve

Read the Bench Report, hear the evidence, then approve, approve with a PO, decline, or ask.

Repair + Return

Tested, labeled, shipped or held at will-call, with the report for your records.

Receiving, diagnosis, parts, manufacturer service when it is needed, QA, and packing happen inside these steps. You see a plain-language update, never a status code.

One ticket, start to finish

We fix what a bench can fix. For the rest, we deal with the manufacturer so you don’t have to.

Cables, connectors, jacks, switches, battery doors, cold joints, cleaning, re-terminations: that is our bench. When a repair needs the manufacturer or their service center (board swaps, firmware-locked parts, warranty work), we pack it, send it on your behalf, chase it, test it when it comes back, and return it to you. Same ticket number, same contact, one invoice.

We tell you which path it is on the Bench Report, before you approve anything. Manufacturer service time and cost are passed through and shown as their own line.

Our benchDiagnosis, cable and connector work, jacks and switches, cleaning, battery doors, test and label.
Sent on for youManufacturer or service-center work. We ship, track, and test on return. You see “With the manufacturer” on your ticket, not a tracking number to babysit.
ReferredMains power, high-power amps, anything we won’t touch safely. We say so at intake and point you to who will.

Pick a vertical, swap three things

1 · Hero

The headline in their language

Schools hear "keep the class moving." Production hears "load-in is Thursday." Write the one line that proves you know their week.

2 · Proofs

Three cards about how they buy

Money path, paperwork, and the one fear specific to them (minors on camera, show dates, volunteers).

3 · Jobs table

What they actually send in

Four rows of real gear and real failures. Everything else on the page stays identical.

Verticals queued for their own page

VerticalHeadline directionTheme shiftStatus
Community theater"Opening night is a volunteer effort. The repair shouldn't be."Warm, like churchesDraft
AV rental houses"Overflow bench for your overflow season."Dense, like collegesPlanned
Podcast and content studios"Your interface is fine. Your cable isn't."Technician, like homePlanned
Dance and fitness studios"Headset mics live a hard life. We fix them."WarmPlanned

Not sure we service it?

Ask before you ship. We answer with a yes, a no, or a referral.

Ask the bench
Bench Notes by email

One useful fix in your inbox, twice a month.