Wireless packs, mixers, mics, DI boxes, snakes, cables. For the engineer with a show Friday and a dead channel today.
No paid repair work starts before you approve the estimate. Walk-ins by appointment. Purchase orders welcome.
Pick the item, describe the problem, add photos or a recording. About two minutes on a phone.
Ship it, request a Box Kit, schedule a pickup, or bring it in by appointment.
Read the Bench Report, hear the evidence, then approve, approve with a PO, decline, or ask.
Tested, labeled, shipped or held at will-call, with the report for your records.
Receiving, diagnosis, parts, manufacturer service when it is needed, QA, and packing happen inside these steps. You see a plain-language update, never a status code.
Cables, connectors, jacks, switches, battery doors, cold joints, cleaning, re-terminations: that is our bench. When a repair needs the manufacturer or their service center (board swaps, firmware-locked parts, warranty work), we pack it, send it on your behalf, chase it, test it when it comes back, and return it to you. Same ticket number, same contact, one invoice.
We tell you which path it is on the Bench Report, before you approve anything. Manufacturer service time and cost are passed through and shown as their own line.
Evaluation, written estimate, approved work, bench testing, documented return.
Bench RepairRe-termination and standard replacements, every one tested and labeled. Built-to-order lengths and connectors.
Cable BenchA Bench Report for every repair: what we found, what we did, the test result, audio where it helps.
Bench Report| Service | Price |
|---|---|
| Bench labor | $20.00 per 15 minutes ($80.00/hour) |
| Minimum bench charge | $20.00 |
| Simple re-termination | $20.00 |
| Standard cable repair | $27.00 |
| Complex cable repair | $40.00 |
| Boom Pole - Complete Re-Threading | $80.00 |
| Box Kit handling | $15.00 |
No charge when we find no fault. Nothing billable starts until you approve the written estimate. Parts and shipping are listed on your estimate.
Every Bench Report carries the evidence: intake photos, our findings, a recording from our bench when the problem is something you'd hear, and the test result. You approve from your phone. No billable work until you do.
See a full Bench ReportTheater, band, broadcast. POs and vendor setup handled once.
Equipment rooms, many locations, approvers, net terms.
Show-date reality. Card on file, project tracking.
Volunteer-friendly intake. Tax-exempt setup.
Community theater, rental house, podcast studio, or something else? We work with you too.
Our free 5-page Cable Bench Guide covers pinouts, the XLR build, testing, and safety. Test both ends.
Get the guide